The Pending Agency

Partnership Program — Terms & Conditions

Version 1.1 · Effective 2 September 2026 · The operator of The Pending is identified in the Imprint.

1. Scope; business customers only

These terms govern paid advertising placements ("Partnerships") on The Pending platform, booked by companies ("Partners"). The program is available exclusively to entrepreneurs within the meaning of § 14 BGB. By booking, the Partner confirms it is acting in a commercial or self-employed professional capacity; consumer withdrawal rights do not apply.

2. The placement

A Partnership places one clearly labeled "Partner" card on the platform's opportunities page and, where introduced, on additional labeled surfaces of comparable prominence. At most one partner card renders per page view. Distribution is matched only against interests platform members have declared themselves, or shown untargeted; behavioral profiles are never used. The card links to the Partner's external website through a tracked redirect carrying UTM and the Partner's affiliate parameters.

3. Purchase model and prices

Partnerships are paid for in advance with credits. One credit entitles the Partner to one partner placement ("seat") for one calendar day; a run costs its number of days multiplied by its number of seats. Credits are sold in packs at the price per credit in effect on the day of purchase, processed via Stripe. Individual arrangements are possible by separate agreement. All prices are net of applicable VAT.

4. Price changes and price lock

We may adjust the price per credit at any time; adjustments apply only to credits purchased after the change. Credits already purchased keep the price paid for them — this price lock is per pack, not per calendar slot, and does not reserve any particular run dates. Partners are notified of price changes by email and in the partner dashboard.

5. Creative approval and content standards

Every ad creative (logo, headline, text, target URL) and every change to it requires our prior approval before publication; payment alone does not entitle publication. Creatives must be lawful, truthful, and relevant to a professional creative audience; misleading claims and adult, political, or discriminatory content are not permitted. We may reject or remove creatives at reasonable discretion. The Partner warrants it holds all rights to submitted material and indemnifies us against third-party claims arising from it.

6. Validity, availability, term and refunds

Credits are valid for three months from purchase and lapse unused thereafter; the partner dashboard shows the remaining balance and the next expiry date at all times. Purchasing credits is always possible up to the volume we make available; placing a run additionally requires a free seat in the desired window. We limit the number of credits in circulation to what our inventory can actually deliver, so periods shown as sold out are genuinely unavailable.

A placed run ends on its agreed end date. We may suspend or terminate a Partnership immediately for cause (in particular content violations, legal risk, non-payment, or abuse); in that case there is no refund and unredeemed credits lapse. Credits are otherwise non-refundable, except where we terminate the Partnership without cause — then unredeemed credits are refunded at the price paid and the unused full days of a running placement are refunded pro rata.

7. Reporting; no performance guarantee

We report deduplicated impressions, viewable impressions, and clicks as aggregates only; user identities are never shared. Clicks can be independently verified by the Partner via the UTM parameters in its own analytics. Where the Partner connects our conversion postback, conversions it reports back to us are shown alongside those figures; the Partner remains responsible for what it reports. We do not guarantee any minimum number of impressions, clicks, or conversions, nor specific page positions; audience size varies, and surfaces may be redesigned or replaced with surfaces of comparable prominence.

8. Availability

We operate the platform with reasonable commercial diligence but do not warrant uninterrupted availability. In case of a substantial outage, the run time of the affected Partnership is extended by the outage duration; this is the sole remedy for unavailability.

9. Payment

Payments are processed by Stripe. Credits are issued once payment has settled; a failed or reversed payment means the corresponding credits are not issued, or are withdrawn again if already issued.

10. Data protection

Ad measurement is first-party: we store no IP addresses and no city-level location in advertising records and share only aggregate figures with Partners. Details are set out in our Privacy Policy.

11. Liability

We are liable without limitation for intent, gross negligence, and injury to life, body, or health. For slight negligence we are liable only for breach of essential contractual duties (cardinal duties), limited to the foreseeable damage typical for this contract type. Any further liability is excluded.

12. Changes to these terms; final provisions

We may amend these terms with reasonable notice to Partners; continued use of the program after the notice period constitutes acceptance. German law applies excluding the CISG; place of jurisdiction is the operator's registered seat. Should individual provisions be invalid, the remainder stays unaffected. The English wording is provided for convenience; mandatory provisions of German law prevail.